Career Opportunity – Sales Coach (German Market) 🌟 📍 Location: Portugal (Fully Remote) 🕒 Schedule: Monday to Friday – rotating shifts (07:00–16:00, 08:00–17:00, 09:00–18:00) 📄 Contract: Permanent Contract with 6 months' probation period Are you an experienced sales professional with a passion for coaching and developing talent? 🚀 Do you enjoy helping others achieve their full potential while driving outstanding commercial results? If so, we have the perfect opportunity for you! Join our Customer Service operation and play a key role in building a high-performance sales culture. Your Responsibilities: • Supporting agents and team leaders in daily business through coaching, side-by-side & Call listening, sales conversation techniques, objection handling and closing skills • Organize and facilitate small-group workshops to encourage knowledge sharing and best-practice exchange among agents • Support the implementation of monthly sales initiatives and contribute to the achievement of sales tar-gets • Analyze sales performance data, present insights to management, and provide actionable recommenda-tions • Introduce, train, and promote the effective use of sales tools and systems • Collaborate closely with team leaders and agents on performance improvement, sales effectiveness, and customer satisfaction • Conduct regular call quality reviews and identify recurring improvement opportunities • Monitor the effectiveness of coaching initiatives and recommend continuous improvements • Share success stories and best practices across teams to drive a high-performance sales culture • Identify training needs based on sales results, quality metrics and customer feedback • Reporting progress and planning to the Operation Manager & Head of for Platinum • Handling in and outbound calls if required What We Offer: • Permanent contract directly with the company; • Fully remote working model; • Competetive salary package including performance incentives and allowances; • German language bonus; • Attratrive bonus structure; • Health insurance from day one; • Ongoing training and career development opportunities; • The opportunity to ake a real impact within a premium customer service organization. ✨ Ready to take the next step in your career? Apply now and help build a high-performing sales team where your expertise and coaching skills will make a difference every day! 🚀