Adecco Human Resources is currently searching and hiring, through it's SharedService Center Recruitment team, English Speaking candidates for a role of TATO Collections Clerk in Oeiras.

Descrição/Funções:
- Management of a centralized mailbox, assigning inbound customer queries
- Once logged, prioritize customer queries
- Investigate customer queries by liaising with internal departments by both phone and email, to understand the
issue.
- Uphold or credit the charge in the rental system
- Respond directly to the corporate customer or via the credit control team
- Building a rapport with the customer and credit control team
- Identifying root causes and putting in preventative measures where applicable
- Liaise with the data loading

Requisitos:
Key Skills:
- A confident speaker of the English language
- Ability to reconcile high volume transactions
- Good analytical skills
- Professional manner and highly organized
- Ability to multitask
- High standard of numeracy, accuracy and attention to detail
- Ability to work on your own initiative, prioritizing your own work
- Excel advanced or intermediate skills
- MS access knowledg

Oferece-se:
We offer:
• Opportunity to work in a company in its sector;
• Salary conditions compatible with professional experience;
• Dynamic and versatile work environment;
• Work contract with our client;
• Initial and continuous training.

Location: Paço de Arcos, Oeiras.